420 Lexington Avenue
Suite 350
New York, New York 10170
Telephone: 1.212.584.4180


Getting Started

Simply call 1-888-STEM-BANK (1-888-783-6226) to get started.  Our collection coordinator will schedule a comprehensive health survey and coordinate all arrangements to get your adult stem cell collection underway. Our representatives will guide you every step of the way.

NeoStem’s Medical Technology

NeoStem utilizes a well-documented medical technology to help increase the number of stem cells in your peripheral (circulating) blood. This mobilization process causes stem cells residing in your marrow to migrate into the peripheral blood, a process that occurs naturally in the body when there is stress or injury.

The Collection Experience

Your stem cell collection experience will take several days.  Prior to the collection, you will be asked to provide your medical history and undergo a physical examination by a physician.  For three days prior to your collection, you will receive a stem cell mobilizing agent (through an injection) that will increase the number of stem cells in your circulating blood stream.

The actual collection process, called “apheresis”, is similar to donating platelets. Your blood will be circulated through a highly specialized machine that collects your stem cells utilizing a safe, sterile procedure. The stem cells are separated out and collected using a centrifuge.  Your red blood cells and plasma are then returned to you.  The apheresis process does not require hospitalization or anesthesia. The procedure is proven to be safe and effective, and is virtually painless.

Apheresis usually takes about four hours, during which time individuals are in a comfortable, relaxing, reclined position, enjoying a movie or music, or even working on a laptop.  Normal activities can be resumed almost immediately after your collection and you should not lose any time from work.

The collection process will take place at an approved NeoStem collection center. We have collection centers across the country, and will help you select a location that works for you.